Caroline prepared and led such a great session for our HR summit based on ‘Resilience’ – an apt topic for our times. She was communicative and cooperative in the lead-up to the summit – making sure the workshop and content were tailored to our specific needs, and to the new reality of remote-working. The session was interactive and engaging from start to finish – no small wonder for a virtual 2h session – and received 4.5 stars in our feedback survey. It equipped us with some really practical techniques that we can implement in our day-to-day work to help us support both internal and external customers. Two months later, I am still hearing colleagues regularly quoting the session.”

David Moir, HR Regional Partner, Amazon